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    1. I used to be a member of Hihoukan. Can you add my previous point?

      2. Yes we can add your previous point and token. Be sure to use same User ID(registered email address) when you pay at ccbill.

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    2. Are you going to charge additional fee?

      3. We only charge fix amount that you registered. Your subscription automatically rebilled before your expiration date for your convenience.

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    3. Is the transaction safe?

      4. You can feel safe knowing that our site is secured by Thawte.
      With Thawte, you can be assured that all your sensitive information will be protected thorough 128-bit encryption.
      The charges for your purchases will be reflected as CCBILL.

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    4. What is automatic recurring?

      5. Your membership will be renewed with same membership when your membership is expired.

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    5. What type of Credit Card do you take?

      6. We take VISA, Master, JCB, and Discover.

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    6. What is the credit card transaction company?

      7. Card processing company is CCBILL and can be used with VISA, Master, JCB, and Discover.

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    7. Can I watch expired models?

      8. You have to collect the point to view expired item.
      For more question about the points, please go to Point System page.

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    8. How can I retrieve my Password?

      9. Go to forgot password page, to get new password.

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    9. Can I change my User ID?

      10. You can not change your User ID.
      Your User ID only changed when you register with new subscription.
      (This will lose your point.)

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    10. Can I change Email Address?

      11. You can change your email address.
      However, your User ID is still Registered Email Address.

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    11. My User ID and Password does not work. What should I do?

      12. You have to type the correctly including capitalization.
      Please copy and paste your ID and Password.

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    12. Is there any way I can accelerate to collect points?

      13. You can use advance option.
      If you have 1 point and want to enjoy Silver Contents, You can pay 5 months subscription advance.
      Your expire and next billing date will change.

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    13. How can I continue my subscription?

      14. If you have subscription with CCBILL credit card billing, your subscription will automatically renewed before your expire and charge to your original payment method.

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    14. Could you tell me the cockie setting for Internet Explorer?

      15. 1. Please update your Internet Explorer from Microsoft Internet Explorer.
      2. Check the version info.
      3. If your Cipher Strength is lower than 128-bit, click the link and upgrade to the 128-bit.

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    15. Do you have affiliate system?

      16. Yes, you can check our oppotunity at Webmaster Page. (UnderConstraction)

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    16. I did not receive any email after I register.

      17. Please check your spam folder first.
      If you could not find the email regarding passowrd, please contact us.

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    17. Do we pay the same for recurring fee even after it may increase?

      18. You will pay recurring fee as the same fee that originally sign up for.

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    18. Where can I find a form for cancel re-bill?

      19. Cancel rebill form is at CCBILL website.
      Visit to "Cancel a Subscription" page.

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    19. The sign up form character is something wrong.

      20. You need to click view in browser encoding set as "Unicode (UTF-8)."

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    20. Can I log in after I cancel rebill?

      21. You will able to access site before it expires.

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Contact
If you would like to contact us by e-mail, plaese click the link below.
FAQ
Our most commonly accessed topics are listed below.
PointSystem


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